Privacy Policy

FranDo (Legal Name: Biz Rise Co., Ltd.) (hereinafter called the "Company") Consulting, marketing research, planning, design, and development of applications and websites in the franchise business. The Company recognizes that the protection of personal information is an important matter in conducting this business. Therefore, to properly handle all personal information used for the Company's business, the Company has established this Personal Information Protection Policy as a code of conduct that all employees of the Company should comply with and shall thoroughly comply with it.

1. The Company will comply with laws and regulations concerning the handling of personal information, guidelines established by the government, and other norms. For this reason, we have formulated and appropriately operate a personal information protection management system that complies with the Japanese Industrial Standard "Personal Information Protection Management System — Requirements" (JIS Q 15001).

2. The Company acquires, uses, and provides appropriate personal information in consideration of the content and scale of the business. This includes not handling personal information beyond the scope necessary to achieve the specified purpose of use and taking measures to do so.

3. When entrusting all or part of the handling of personal information, the Company will provide necessary and appropriate supervision to the entrusted person so that the safe management of the personal information entrusted with the handling is ensured.

4. The Company will not provide personal information to third parties except with the consent of the person in question or in accordance with laws and regulations.

5. The Company will take measures to prevent and correct the leakage, loss, or damage of personal information.

6. The Company will strive to respond appropriately and promptly to complaints and consultations regarding the handling of personal information. In addition, we accept requests for disclosure and the like of personal data held by the Company (notification, disclosure, correction, addition or deletion of the purpose of use, suspension of use or offer). As for the procedures such as requests for disclosure and the like, please contact the "Personal Information Complaints and Consultation contact" below.

7. The Company will continuously improve its personal information protection management system.

Last modified: Jan 12, 2021
Masayuki Toma (FranDo COO)

Personal Information Complaints
and Consultation Contact
Corporate Unit Leader
TEL: +81-3-6451-7975
(Business hours: 11:00 a.m. to 5:00 p.m.,
Monday to Friday excluding holidays)

About our handling of personal information

Personal data acquired and owned

1) Personal data of officers, employees, shareholders and the like acquired and owned in corporate management
2) Personal data of corporate personnel and the like acquired and owned in commercial transactions
3) Personal data acquired and owned when contacting the Company or its services
4) Personal data acquired and owned in the providing of the Company's services, or personal data obtained through referrals, mediation and the like from third parties

Purpose of use

1) To appropriately perform recruitment work, employment management and the like
2) To smoothly conduct business transactions and accompanying accounting operations and the like
3) To respond appropriately to the content of inquiries and the like
4) To provide information and the like of the Company's services
And regardless of the type of personal data, in order to promote the use of our services, such as processing in a format that cannot identify individuals and creating statistical data

How to use

Methods by mail, telephone, fax, e-mail and the like, or through web services and the like.

Provided by third parties

The Company will not provide personal information of users to third parties except in the following cases.
1) When there is consent of the user himself/herself
2) When disclosing or providing statistical data without being able to identify the user
3) In accordance with laws and regulations
4) When it is necessary for the protection of a person's life, body or property, and it is difficult to obtain the consent of the user
5) When it is difficult to obtain the consent of the user when it is particularly necessary to improve public health or promote the sound development of children
6) When it is necessary to cooperate with a national institution or local government or a person entrusted by the government to carry out the affairs stipulated by laws and regulations, obtaining the consent of the user may interfere with the execution of the affairs concerned

Outsourcing

We may outsource the handling of this personal information. When outsourcing, we will conduct necessary and appropriate supervision of the subcontractor so that the personal information of the subcontractor can be safely managed.

Disclosure, correction, deletion, suspension of use and the like

Notification, disclosure, correction, addition or deletion of the purpose of use of this personal information, suspension or erasure of use, suspension of offering to third parties (it is called as "disclosure and the like.") are accepted. Requests for disclosure and the like will be accepted at the "Personal Information Complaints and Consultation Contact" below.

Last modified: Jan 12, 2021

Personal Information Complaints
and Consultation Contact
Corporate Unit Leader
TEL: +81-3-6451-7975
E-Mail: legal@frando.cloud
(Business hours: 11:00 a.m. to 5:00 p.m.,
Monday to Friday excluding holidays)

Information Security Policy

FranDo (Legal Name: Biz Rise Co., Ltd.) (hereinafter referred to as the "Company") is intended to provide client companies and users with services such as consulting, marketing, and applications related to the franchise business. In order to achieve this goal, we will protect our information assets from all threats and respond to the trust of all stakeholders. For this reason, we declare that we will formulate an information security policy here and implement safe and appropriate information security measures.

・ The Company shall establish an internal system for information security, allocate necessary resources, and work to formulate regulations and promote operation.

・ The Company will identify all information assets handled by the Company, perform risk assessments, and take necessary safety management measures to ensure that confidentiality, integrity, and availability are not compromised.

・ The Company will comply with laws and regulations concerning the handling of information assets, guidelines established by the government, other social norms (especially including ISO 27001), and various contractual obligations.

・ The Company shall regularly conduct necessary education and training for all officers, employees, and other information assets to ensure that this policy is well known.

・ The Company will strive to prevent occurrence of information security problems, respond promptly in the event of a problem, and strive to prevent recurrence.

・ The Company will operate the management system necessary for the execution of this information security policy within the organization and strive for continuous improvement.

Last modified: Jan 12, 2021
Masayuki Toma (FranDo COO)

Cookie Policy

This Cookie Policy explains how FranDo uses cookies and similar technologies to recognize you when you visit our websites (frando.cloud, app.frando.cloud (including subdomains dedicated to FranDo CRM) and worldfoodfranchise.com). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.

Cookies provide a convenience feature to save you time, or tell the web server that you have returned to a specific page.

Cookies set by the website owner (in this case, FranDo) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

Some cookies are required for technical reasons in order to operate our website, and we refer to these as "essential" or "strictly necessary" cookies. In addition, there are other cookies that we use to improve the usability of our website and subscription services, and third party cookies that are set through our website for purposes such as advertising and analytics.

What types of cookies do we use and how do we use them?

Strictly Necessary Cookies

These cookies are strictly necessary to provide you with services available through our Websites.

Performance Cookies

These cookies are used to enhance the performance of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Functional Cookies

These cookies are used to extend the functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Analytical Cookies

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are.

Targeting Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

How to control cookies

You have the right to accept or decline cookies, and you can change your cookie settings at any time by going to Cookie Policy at the bottom left of the page. You can also set your web browser to accept or reject cookies; if you reject cookies, you will still be able to use our website, but you may have limited access to some features and areas of our website. The procedure for rejecting cookies in your web browser varies from browser to browser, so please refer to your browser's help menu for more information.

Strictly Necessary Cookies: It cannot be rejected as they are essential for the user to be able to use the website. However, they can be blocked or deleted by changing the user's browser settings as described above.

Serving the targeting ads

Third parties may serve cookies on your computer or mobile device to serve ads through our websites. These companies may use information about your visits to this and other websites in order to provide relevant ads about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of ads. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant ads about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

Regarding the updating of the Cookie Policy

We may revise this Cookie Policy from time to time to reflect changes in the cookies we use, or for other administrative, legal or regulatory reasons. Any material revisions to this Cookie Policy will be posted on this page before such revisions become effective and will be expressly communicated to you on the website or in an email notification. Please visit this Cookie Policy page periodically to stay up to date on our use of cookies and related technologies.

Inquiry for using of cookies or other technologies

If you have any questions about our use of cookies or other technologies, please contact me at tech@frando.cloud.

Last modified: Jan 12, 2021