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IMPORTANT NOTE:
The Japanese version of this document will govern our relationship - this translated version is provided for convenience only and will not be interpreted to modify the Japanese version. For the Japanese version, please see here.
Privacy Policy
FranDo (Legal Name: Biz Rise Co., Ltd.) (hereinafter called the "Company") Consulting, marketing research, planning, design, and development of applications and websites in the franchise business. The Company recognizes that the protection of personal information is an important matter in conducting this business. Therefore, to properly handle all personal information used for the Company's business, the Company has established this Personal Information Protection Policy as a code of conduct that all employees of the Company should comply with and shall thoroughly comply with it.
1. The Company will comply with laws and regulations concerning the handling of personal information, guidelines established by the government, and other norms. For this reason, we have formulated and appropriately operate a personal information protection management system that complies with the Japanese Industrial Standard "Personal Information Protection Management System — Requirements" (JIS Q 15001).
2. The Company acquires, uses, and provides appropriate personal information in consideration of the content and scale of the business. This includes not handling personal information beyond the scope necessary to achieve the specified purpose of use and taking measures to do so.
3. When entrusting all or part of the handling of personal information, the Company will provide necessary and appropriate supervision to the entrusted person so that the safe management of the personal information entrusted with the handling is ensured.
4. The Company will not provide personal information to third parties except with the consent of the person in question or in accordance with laws and regulations.
5. The Company will take measures to prevent and correct the leakage, loss, or damage of personal information.
6. The Company will strive to respond appropriately and promptly to complaints and consultations regarding the handling of personal information. In addition, we accept requests for disclosure and the like of personal data held by the Company (notification, disclosure, correction, addition or deletion of the purpose of use, suspension of use or offer). As for the procedures such as requests for disclosure and the like, please contact the "Personal Information Complaints and Consultation contact" below.
7. The Company will continuously improve its personal information protection management system.
Last modified:
Masayuki Toma (FranDo COO)
Personal Information Complaints
and Consultation Contact
Corporate Unit Leader
TEL: +81-3-6451-7975
(Business hours: 11:00 a.m. to 5:00 p.m.,
Monday to Friday excluding holidays)
About our handling of personal information
Personal data acquired and owned, Purpose of use
| Personal data acquired and owned | Purpose of use |
|---|---|
| Personal data of officers, employees, shareholders and the like acquired and owned in corporate management | To appropriately perform recruitment work, employment management and the like |
| Personal data of corporate personnel and the like acquired and owned in commercial transactions | To smoothly conduct business transactions and accompanying accounting operations and the like |
| Personal data acquired and owned when contacting the Company or its services | To respond appropriately to the content of inquiries and the like |
| Personal data obtained through referrals, mediation and the like from third parties | To provide information and introduction and the like of our services |
| Personal data acquired and owned in the providing of the Company's services | To provide information and the like of the Company's services And regardless of the type of personal data, in order to promote the use of our services, such as processing in a format that cannot identify individuals and creating statistical data |
How to use
Methods by mail, telephone, fax, e-mail and the like, or through web services and the like.
Provided by third parties
The Company will not provide personal information of users to third parties except in the following cases.
1) When there is consent of the user himself/herself
2) When disclosing or providing statistical data without being able to identify the user
3) In accordance with laws and regulations
4) When it is necessary for the protection of a person's life, body or property, and it is difficult to obtain the consent of the user
5) When it is difficult to obtain the consent of the user when it is particularly necessary to improve public health or promote the sound development of children
6) When it is necessary to cooperate with a national institution or local government or a person entrusted by the government to carry out the affairs stipulated by laws and regulations, obtaining the consent of the user may interfere with the execution of the affairs concerned
Outsourcing
We may outsource the handling of this personal information. When outsourcing, we will conduct necessary and appropriate supervision of the subcontractor so that the personal information of the subcontractor can be safely managed.
Disclosure, correction, deletion, suspension of use and the like
Notification, disclosure, correction, addition or deletion of the purpose of use of this personal information, suspension or erasure of use, suspension of offering to third parties (it is called as "disclosure and the like.") are accepted. Requests for disclosure and the like will be accepted at the "Personal Information Complaints and Consultation Contact" below. Please note that “the Personal information managed by user using FranDo® CRM/Marketing" is not personal data held by us, and we may not be able to respond to requests for disclosure.
Last modified:
Personal Information Complaints
and Consultation Contact
Corporate Unit Leader
TEL: +81-3-6451-7975
E-Mail: legal@frando.cloud
(Business hours: 11:00 a.m. to 5:00 p.m.,
Monday to Friday excluding holidays)
Information Security Policy
FranDo (Legal Name: Biz Rise Co., Ltd.) (hereinafter referred to as the "Company") is intended to provide client companies and users with services such as consulting, marketing, and applications related to the franchise business. In order to achieve this goal, we will protect our information assets from all threats and respond to the trust of all stakeholders. For this reason, we declare that we will formulate an information security policy here and implement safe and appropriate information security measures.
・ The Company shall establish an internal system for information security, allocate necessary resources, and work to formulate regulations and promote operation.
・ The Company will identify all information assets handled by the Company, perform risk assessments, and take necessary safety management measures to ensure that confidentiality, integrity, and availability are not compromised.
・ The Company will comply with laws and regulations concerning the handling of information assets, guidelines established by the government, other social norms (especially including ISO/IEC27001), and various contractual obligations.
・ The Company shall regularly conduct necessary education and training for all officers, employees, and other information assets to ensure that this policy is well known.
・ The Company will strive to prevent occurrence of information security problems, respond promptly in the event of a problem, and strive to prevent recurrence.
・ The Company will operate the management system necessary for the execution of this information security policy within the organization and strive for continuous improvement.
Last modified:
Masayuki Toma (FranDo COO)
Cookie Policy
This Cookie Policy explains how FranDo uses cookies and similar technologies to recognize you when you visit our websites (frando.cloud, app.frando.cloud (including subdomains dedicated to FranDo CRM), jfl.frando.cloud, fim.frando.cloud). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
Your Privacy
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
What are cookies?
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
What types of cookies do we use and how do we use them?
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social Media Cookies
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Regarding the updating of the Cookie Policy
We may revise this Cookie Policy from time to time to reflect changes in the cookies we use, or for other administrative, legal or regulatory reasons. Any material revisions to this Cookie Policy will be posted on this page before such revisions become effective and will be expressly communicated to you on the website or in an email notification. Please visit this Cookie Policy page periodically to stay up to date on our use of cookies and related technologies.
Inquiry for using of cookies or other technologies
If you have any questions about our use of cookies or other technologies, please contact me at tech@frando.cloud.
Last modified: